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Key Contacts
  • Emily Brown

    Head of Residential Property Management
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  • Tom Berry

    Director, Head of Residential Property Management
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Residential

Residential testimonials

Our residential teams in Australia are committed to building strong, lasting relationships with our clients by providing consistently high levels of personalised service and advice. We pride ourselves on the highest standards of integrity and being the beneficiary of a trust that has been built over a hundred years. Our success is derived from aligning our priorities with our clients. Everything we do is to ensure that we prosper together.


Jessica Martiniano was very pleasant to work with. She's responsive and easy to communicate with. She made the process very easy and dealt with every inquiry I had. Could not of had a better person on the job. Thanks Jessica for your help and assistance in the process.

Mr Andrew Quach, April 2019

Property Management, Melbourne

 

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Lana is super-prompt in attending matters and always takes close notice of any issues, large or small, in the best professional way. She is one of the friendliest property managers I have come across in Perth. She has remained extremely reliable and always ensured that she resolves the client-issues in the shortest possible time. If I was to give a star rating for Lana out of 5, it would be a 6. I feel Lana is a major asset to the Knight Frank and the owners of the properties she manages.

Mr Hilton, February 2019

Property Management, Perth

 

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Samandah from Knight Frank provided exceptional customer service and was a true professional. We thoroughly enjoyed having her as our agent and would recommend her services to other tenants and landlords. Great work, thanks!

Brylee Mio, April 2019

Property Management, Melbourne

 

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I have complete faith and trust in the ability of Knight Frank property management. Knowing that they are managing my property with the same care and attention to detail as if it were their own personal property is extremely reassuring.

Tracey, November 2018

Property Management, Perth

 

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Jessica Martiniano kindly helped us process the application and it was amazingly quick. Having responded as soon as I inquired anything, we could find a great place within three days. I would like to thank her very much for her delightful support.

Manabu Hada, April 2019

Property Management, Melbourne

 

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I cannot speak highly enough of Jessica Martiniano. Her professionalism and customer service has been nothing like I have ever experienced within the real estate industry. Her follow up and communication is amazing. My experience has been nothing less than spectacular. I would not hesitate in recommending Jessica and Knight Frank.

Sharon Smith, September 2018

Property Management, Melbourne

 

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Yet again Tom and the team go above & beyond in the management of my properties. Nothing is ever too difficult for them, despite how demanding I can be. A very satisfied client, and would could not recommend your team enough.

Trevor, January 2019

Property Management, Perth

 


The service so far has been impeccable - the application process went fast and smoothly and our property manager has been giving us all the necessary attention and assistance during these first weeks of lease. Very happy indeed.

Mr Yeo, October 2018

Property Management, Perth

 

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Jessica Martiniano is a class above the rest, having recently relocated back to Melbourne and needing the perfect apartment to lease ASAP. Jessica went above and beyond to secure me my perfect apartment swiftly and within five hours of receiving my application, the application was approved, the lease signed and I have the perfect place to call home. Jessica personified professionalism and her communication skills; keeping me updated during those hours were impressive, appreciated and unmatched by any other company I know, in ALL industries. Jessica and Knight Frank Melbourne will be my first call if I ever decide to invest or purchase property in the future.

Jodi Cahill, February 2019

Property Management, Melbourne

 

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Once again I am very pleased to thank how Knight Frank has been professionally dealing with the management of my property and would highly recommend the business to anyone I would know!

James, November 2018

Property Management, Perth

 

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I just wanted to pay a compliment to one of your staff Emily Brown. I work in an industry where criticism comes quickly and praise is rare and for that reason I would like to let you know as partners of the firm that Emily is a credit to the company and an asset worth keeping. I am a tenant of Knight Frank and have recently had contact with Emily and her professional approach and people skills are outstanding. I am certain you are aware in your own knowledge of Emily that she is someone of great capability but it doesn't hurt to hear some feedback from the customer.”

Mr J. Henry, April 2019

Property Management, Melbourne

 

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We could not wish for a better managing agent than Samandah Matty! Her managing style is proactive and helpful. She is a wonderful communicator, and always responds promptly to our concerns. Samandah is professional and meticulous in her care. She is a great asset to Knight Frank. I would highly recommend Samandah.

Marie Rimpas, February 2019

Property Management, Melbourne

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Samandah has been my property manager for the last two years and I have been very impressed with her professionalism. She attends every issue in a timely manner and keeps me updated, she really does care of our property like it is hers. Thank you Samandah and the rest of the team at Knight Frank Melbourne.

Ms C. Prifti, May 2019

Property Management, Melbourne

 


I recently purchased a rental property - a brand new two bedroom apartment in Queens Road and entrusted the property to Knight Frank to manage. Both Emily Brown and Hayley Zovic have provided outstanding customer service in relation to the management of my property. From finding an excellent tenant to the ongoing management of this property, the service has been well above my expectations. I have had other Agents in the past manage my properties and I won't detail what a nightmare it was dealing with them. I would highly recommend both Emily and Hayley to any prospective landlords!

David Saban, September 2018

Property Management, Melbourne

 

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Very responsive and willing to go over the call of duty. I would recommend him in a heartbeat. I cannot thank Tom Berry enough. Returned to Perth to find that I have forgotten my keys in my overseas home. Called him in desperation and he came an hour later with his spare keys and remote. This is service BEYOND the call of duty. Thanks, Tom for such great service!! I have never met a more committed person to his life work. You are a God send to tenants of Knight Frank!

Gloria, October 2018

Property Management, Perth

 

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Emily Brown recently leased a property on my behalf. Her reliability, communication and friendly disposition were apparent at all times. She worked extremely hard to achieve a satisfactory outcome and maintained a very professional approach throughout the leasing process. I would have no hesitation in recommending Emily to any prospective client.

James Golds, September 2018

Property Management, Melbourne

 

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Awesome customer care, lovely staff and pleasant experience.

Leanne Cooper, January 2019

Property Management, Melbourne

 

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Emily was an absolute pleasure to deal with. Cannot recommend Knight Frank highly enough. Kept me informed of every small detail. Made the whole process very easy.

Robert Jerkovic, November 2018

Property Management, Melbourne

 

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Callum went above and beyond with helping us through the purchase of our property. His communication was superb. Always took the time to answer questions and give his knowledge.”

Emily, November 2019

Property Management, Perth